Contact Us

Contact Birdscape Studio

Thank you for visiting Birdscape Studio! We are dedicated to bringing the beauty of nature into your home through our fine art bird canvases and digital prints.

Whether you have a question about standard framing dimensions, need help downloading your recent ZIP file purchase, or want an update on your physical custom canvas order, our dedicated US support team is here to assist you.

📝 How Can We Help You Today?

• Email Support: support@birdscapestudio.com
• Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
• Response Time: We read every inquiry and typically reply to all messages within 24 hours (excluding weekends and federal US holidays).

💡 Quick Answers to Common Questions

• Where is my tracking number? Physical canvas prints are custom made-to-order at our USA-based factory. Production takes 3 to 5 business days. As soon as your custom rolled shipping tube is handed to the carrier, a tracking link will be automatically emailed to you.
• Can you ship to a PO Box or internationally? No. To keep our shipping secure and fast, physical items are shipped exclusively to physical street addresses within the United States.
• Where are my digital files? If you purchased the Digital Download variant, your secure link was sent instantly to your email inbox after checkout. It contains a compressed ZIP file with both a high-resolution JPG and a print-ready PDF. If you don't see it, please check your spam or promotions folder.
• Does the canvas come with a frame? No. To ensure absolute safety during domestic transit, all of our physical canvases are shipped unframed and carefully rolled in heavy-duty tubes. This allows you to select a style and frame that matches your personal interior design perfectly.

📬 Send Us a Message Directly